Conflict Management

ABA Training offer the highest quality training delivered by a team of experienced training specialists, who are practicing managers and team leaders.

Our conflict management course is offered as a 3 hour ‘bite size’ module aimed at providing specific tuition regarding this skill and how this can be developed and improved.

How does it work

Bite size workshops are completely flexible and may be combined to create an integrated programme to meet and organisation’s requirements (see management training).

ABA Training Ltd will visit you to assess the needs of your company and develop a programme, in consultation with yourselves, which is perfectly suited to meet your objectives.

Our courses work on an objective basis, allowing you to see tangible differences to the development of your staff, your business and indeed yourself.

On this course, you will learn exactly how to handle conflict situations and difficult people. You will be able to:

• Confidently explain yourself
• Know when to compromise and when to stand firm
• Stand up to people you find difficult
• Manage your own emotions and use of words
• Deliver constructive criticism – not destructive
• Distinguish between reasons and excuses
• Find solutions to the conflict and gain commitment

Who is this course for

This course is perfect for anyone looking to develop and gain skills with regard to the management of conflicts. This training will be hugely beneficial.