Telesales Techniques Workshop

ABA Training offer the highest quality training delivered by a team of experienced training specialists, who are practicing managers and team leaders.

Our telesales techniques course is offered as a 3 hour ‘bite size’ module aimed at providing specific tuition regarding this skill and how this can be developed and improved.

How does it work

Bite size workshops are completely flexible and may be combined to create an integrated programme to meet and organisation’s requirements (see management training).

This course is designed for sales advisors who make calls selling products and services to clients where outbound calls made are a mixture of new prospects and renewals.

We will create a completely bespoke programme, tailored to your needs with the aim of providing tangible differences to the skill and ability of your staff in the art of telesales.

Who is this course for

This course is perfect for anybody that uses the telephone in a sales environment and as a way of communicating with customers/clients and perspective clients. They may possibly be new starters or some one with no formal training.